Sarah Chapman Magento Ecommerce Website design on multiple devices by R & W Media

Sarah Chapman

Profile

Skinesis skincare range for skin-savvy celebrities and skin obsessives

With over 20 years in advanced cosmetic science, Sarah Chapman is a highly sought after London clinic, with a buzzing hub of loyal A-list celebrities, including beauty editors and facial obsessives. Sarah Chapman offers an award-winning skincare range that blends high-tech formulas, nature and science to deliver luxurious results. 

Challenge

Limitation on the BigCommerce platform

Sarah Chapman was previously running its online store using the BigCommerce platform, which was somewhat limiting and wasn’t capable of handling its business needs. It had commissioned several agencies who were slow to work with and unable to meet Sarah Chapman’s demands. In addition, the clinic had encountered a number of development nightmares with these agencies due to their lack of eCommerce knowledge and skill. 

Sarah Chapman had a mammoth vision to grow its online business, design an engaging customer experience that was genuinely mobile-friendly, and expand internationally. 

Solution

Redesign of Sarah Chapman eCommerce website on Magento

We rebuilt the Sarah Chapman eCommerce store on the Magento 2 platform, with a refreshing brand new design which was more engaging and user friendly than the old dated and clunky version. We implemented helpful and valuable features, such as advanced rich filters, and integrated with Klevu’s smart search, making browsing and finding products a breeze for customers. 

We stripped away all of the unnecessary junk and simplified the checkout process by implementing a One Step Checkout page. No more complicated or long-winded checkouts: customers could check out quickly, leading to an increase in conversions. 

Later we continued to make further improvements to the overall Magento store, including: 

Results

Outstanding results with the redesign of the new website  

Sarah Chapman’s relaunched Magento store experienced a tremendous increase in brand awareness and traffic, and a growth in online sales. With the Magento platform’s security and flexibility, Sarah Chapman can continue to expand in line with its business goals. 

We have continued to support Sarah Chapman by providing marketing efforts with SEO advancements and launching new and creative features to improve the user experience.

Sarah Chapman Magento Ecommerce desktop homepage design by R & W Media
Sarah Chapman Magento website on tablet device by R & W Media
Sarah Chapman Magento website on mobile device by R & W Media

Words from our clients

Steven (Director of R & W Media) is an extremely professional and talented individual. Whenever I have worked with him in the past, he has always understood the needs and thinking of the end user. His work has stood the test of time for me! Universe Marketplace Tiernan Mines, Founder & Director at Universe marketplace

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